- shane@sydneypoolandgas.com.au
- 0422 302 722
- Mon–Sat: 7AM–6PM
- NSW Licensed Gas Fitters Licence No. 498373C
Annual services, repairs and safety checks for gas fireplaces and gas log fires, from Escea and Jetmaster to Heat & Glo, Regency, Lopi, Rinnai and Real Flame. Licensed gas fitting, Sydney-wide.
Due for its annual service? That’s most of what we do — cleaning out the components, checking gas pressures, and testing the safety devices before the cold nights arrive.
If something’s actually gone wrong, it usually looks like one of these:
Recognise one of these? We’ve fixed it before, on a fireplace much like yours.
Gas fireplaces and gas log fires are the core of what we do, not a sideline to gas heaters. We service and repair gas log fires, inbuilt gas fireplaces and double-sided units — cleaning corrosion from pilots and electrodes, replacing worn fans, thermocouples and remotes, and confirming the unit is burning correctly and safely.
Older units are common. A gas fireplace that’s ten-plus years old and hasn’t been touched in a while doesn’t need replacing — it needs the corrosion cleaned out and the pressures checked, and it usually comes good.
20+ years in the heating industry.
Escea, Lopi, Heat & Glo, Jetmaster, Rinnai, Regency, Real Flame and many more.
Call-out and diagnosis for a fault like this is from $330 — that’s a licensed gas fitter attending, a full diagnosis, and the safety devices tested, not just a look and a guess.
Second unit on the same visit is quoted on the day — it depends on the unit and what it needs.
The call: “7am Regency fireplace x 2” — two fireplaces booked in for one visit.
What we found: a Regency in the main room and a Lopi in the lounge, both due a general service.
What we did: cleaned out all components on each unit, adjusted gas pressures, confirmed the safety devices were operating correctly, and tested each for 30 minutes. One unit’s remote screen was found broken and noted for the customer.
The result: both units serviced and running. A reminder that “two fireplaces” doesn’t always mean two of the same brand — we service them side by side either way.
The call: “Rinnai Slimfire turning off.”
What we found: a heavy build-up of corrosion in the pilot assembly.
What we did: cleaned out all components, checked gas pressures and safety devices, and ran the unit for 15 minutes.
The result: no further issues on test. If corrosion like this returns, the pilot assembly itself is the next part to replace — we’ll say so before we do it.
The call: general service on an Escea DF700.
What we found: a heavy build-up of dust inside the heater — nothing dramatic, just overdue.
What we did: cleaned out all components, checked gas pressures and safety devices, and supplied and paired a new remote.
The result: running well, tested at 15 minutes. A new remote is a small fix that solves a lot of “my fireplace won’t respond” calls.
The call: service on a Real Flame Eureka.
What we found: a faulty thermocouple.
What we did: diagnosed the fault, supplied and installed a new universal thermocouple, cleaned out all components, checked gas pressures and safety devices, and tested for 15 minutes.
The result: no further issues. A named part, a named fix — not “we serviced it.”
“Shane provides a punctual professional and very reasonably priced service. I would highly recommend him for any gas related issues!” — Scott, Darling Point
“I have an older gas fire place. Shane turned up on time and serviced the unit bringing it back to full operational order.” — Ben Sternberg
“Recently had my pool gas heater repaired by Shane after other companies had been unsuccessful. He managed to get it up and running in one visit.” — Dario Perrino
“Amazing service and workmanship with reasonable pricing. I will be using his service regularly with my fireplace annual services.” — Ranjan Perera
How often should a gas fireplace be serviced? Once a year — most of our work is exactly this.
My gas fire won’t light, or the pilot keeps going out — what causes that? Almost always corrosion in the pilot assembly, cleaned out on the spot.
Do you service [brand]? Escea, Heat & Glo, Jetmaster, Regency, Lopi, Rinnai and Real Flame — yes.
What does it cost? From $285 for a service, from $185 for a safety check, from $330 for a repair.
📞 0422 302 722 · Licensed NSW 498373C · Servicing Coogee, Bondi, Randwick, Vaucluse, Rose Bay and the Eastern Suburbs
