Sydney Pool & Gas Heating

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What We Collect

We collect personal information such as your name, email address, and phone number when you submit an enquiry through our website or contact us directly. We only collect information that is necessary to respond to your enquiry and provide our services.

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes or services
• Send service reminders, invoices, or follow-up communications
• Occasionally notify you of promotions or offers (you may opt out at any time)

How We Protect Your Information

We take reasonable steps to keep your information secure and protected from unauthorised access, misuse, or disclosure. We retain your information only for as long as necessary or required by law.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with third parties only where required to complete a service (e.g. suppliers) or as required by law.

Your Rights

You may request access to, or correction of, the personal information we hold about you at any time. We will respond promptly and at no charge.

Consent

By submitting an enquiry on our website, you consent to the collection and use of your information as described in this Policy.

Contact & Complaints

If you have a privacy concern or complaint, 

please contact us:

 📧 shane@sydneypoolandgas.com.au 

📞 0422 302 722 

🌐 www.sydneypoolandgas.com.au

We will acknowledge your complaint promptly and work to resolve it as quickly as possible.

This Privacy Policy may be updated from time to time. Changes will be posted on this page.